One of the basics of all marketing and advertising training is a teaching of “Maslow’s needs pyramid”. Back in October 2015 we shared an article called “5 Ways Marketing Departments Help Salespeople Catch Butterflies.” Recently a tenfold article was shared with us, titled “What is the Meaning of Sales & Marketing and Their Advantages?” and, I have to say, it does a pretty awesome job of breaking down the differences, responsibilities, and links between sales and marketing roles.
The marketing department creates awareness, builds engagement by creating information that will invite audience members to take action, and targets and tracks engagement by motivating audience members to provide contact information or initiate a free trial or consultation (converting them from a cold prospect to a known lead or potential buyer).
Most companies do a lot of research before releasing an advertisement in getting a feel of what the consumers really desire. Sales departments rely on marketing; marketing departments and strategies exist to feed sales (notice I didn’t say “make” sales). Without an in-house marketing team that is skilled and dedicated to marketing planning and execution, it is understandably difficult.
We might feel as though we are getting things done by talking and learning about various types of marketing theory, but in essence, we are just spinning our wheels. Some consumers would not mind paying a higher price for an item or service if they received very good service.
Maslow’s Marketing Filter
A. Marketing merely reflects the needs and wants of customers. This has proved to be a very successful tactic for companies in marketing. In the hierarchy of the business food chain, sales and marketing should not be seen as rivals or equals, but counterparts. Service channels are needed to effect transactions with the consumers and these could be banks for credit card purchases and transportation companies such as UPS to deliver the products to homes and businesses.
Methods need to be put in place for sharing the company’s marketing strategy with all team members and keeping them on the same page. Each plan should focus purely upon the actions required for that method, where possible detailing the time involved for each action.
All marketing and marketing communications should flow from this positioning, and it should be fully understood and embraced by all employees, sales reps, partners and management. While trying to conserve capital, many of these companies will attempt to combine their sales and marketing departments, essentially tasking their employees with two job descriptions, and that’s usually a bad move.
Marketing With A Telephone
Marketing to specific groups of consumers, or target marketing, is one of the most important concepts in marketing. Oftentimes salespeople have a broader focus, preferring to spend their days with appointments and meetings – activities that build relationships – rather than sitting behind a desk doing what a marketing department does best. Because it has never been more apparent that the relationship between sales and marketing is still just as misunderstood as ever, especially with advances … Read More..